Legal Challenges in Electronic Transactions and E-Commerce
Keywords:
Electronic Transactions, Consumer Protection, Electronic EvidenceAbstract
This study examines the legal challenges that arise in electronic transactions and e-commerce in Indonesia, with a focus on consumer protection and the validity of electronic evidence in legal disputes. Although Law Number 11 of 2008 concerning Electronic Information and Transactions (UU ITE) and Law Number 8 of 1999 concerning Consumer Protection have provided a significant legal basis, their implementation still faces various obstacles. Consumer protection in electronic transactions is faced with issues such as personal data protection, the responsibility of e-commerce organizers, and effective dispute resolution. On the other hand, the validity of electronic evidence is often questioned, especially regarding authentication, system reliability, and the admissibility of evidence in court. Through normative legal analysis, this study identifies legal gaps and provides recommendations to strengthen regulations and improve legal protection in electronic transactions in Indonesia. It is hoped that this study can contribute to the development of laws that are adaptive to the development of digital technology, so that a safer, fairer, and more sustainable e-commerce ecosystem is created.
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